1. Check if the Customer Number Thomas sent belongs to any existing PMs.

2. Message Jackie either message below:

Customer Numbers reassigned from ex-PM to New Hire

Hi Jackie. I hope you're doing great. Can you please update the name of the below in the Call Transfer List?


CZ5118163-B648H: From Cliff to Amy
CZ5118127: From Randall to Gary

or ...

New Customer Numbers

Hi Jackie. I hope you're doing well. Whenever you got time, can you please add the below new PMs to the Call Transfer List? Thanks very much!

Anthony Summers    CZ5118161
Cliff Marshall              CZ5118163
Daniel Garcia             CZ5118118
Kyle Honoridez           CZ5118110
Lily Fowler                   CZ5118116

3. Once added, you may proceed to do the test calls.