PM Updates

5-23-2025

Mojo Errors

Mojo doesn't respond when you click "Submit".   But it creates the ticket.
Do not double click without checking if the ticket is already created.

Go to URL & change the red below to the Business Name to see all the tickets in that Name

https://edit.simple.biz/ma/#/tickets/search?query_string="
XXX%22%20AND%20(NOT%20_exists_:deleted_at%20OR%20NOT%20deleted_at:%5B*%20TO%20*%5D)&page=1

No Mentions of Duda

Before we mention Duda.co when informing the client when they cancel.
Do not mention this moving forward & just say that we will send the assets to them once cancellation is complete.

Audit your new Collections

The Automation for Collections comes with errors that Editors need to correct.

Ensure that once a Collection ticket is closed, do random checking, to ensure all areas are correct, from URL, Connections, & most especially
Outlinks.

If your collection is built wrongly, your site will not rank. Rendering the collection work completely useless.

Warren on Leave Today

Any edit concerns, reach out to Sharlaine.

Weekend Coverage

If you want to man the phones at any time from 9:00 - 7:00 on Saturday & Sunday, reach out to Scott.