PM Updates

5-22-2025

Site Delivery

Launch Call
Launch Calls must be attempted a day after launch. Do several attempts to do the launch call until the client picks up, or is really non-responsive, which the Launch Check list must be completed then & no later than 3 weeks after launch.


Your Site is Ready to See

Since we are redistributing clients around, the "Your Site is Ready to See" email will be sent to the initial PM the site is assigned to.
PMs who receive this must check who the deal belongs to and foward this to them.

PMs who did the Onboarding Call, must monitor the Dev Status and see if we are already past the Promise Date

WP & Shopify Site Buyouts

Price is 12 Months of their Hosting. 15% discount can be provided.

This is only for your info and not to be discussed to the client. Let Accounting deal with the negotiation of Site Buyouts.

Email Response to Colleagues

Do not forget to reply, and reply when the action to resolution is already done.

"I just got off the phone with this client and we've sorted Domain Pointing for his website".

Warren on Leave Today & Tomorrow

Any edit concerns, reach out to Sharlaine.

FPU Today

Set an alarm at 4:30 to begin wrapping up your tasks so you can be free to join FPU at 5:00.

PST PMs, we'll have someone cover your inbound calls.