Whenever PMs submit a fuss waiver form, Carla and Mary try to attend to it within the day, 48hrs at the most

If there's an update in Bitrix, then it means the fuss waiver is approved. If no update past 48hrs, then fuss waiver claim was declined

"While I was looking at your site, I thought of something: You're website would do really well with an AI chatbox. That's a chatbox powered by AI that will interact with your website visitors. What that does is it keeps visitors on your website longer, which does 2 things: First, it signals to Google that you have good website content, which helps your website ranking on Google. Second, it makes people more likely to respond on the website, so you end up getting both more traffic because of the better ranking, and more leads from that traffic, because the chatbox is designed to get people to put in their information. 

I tell you what I'll do: It normally cost quite a lot to build out the AI for the chatbox and to host it on the website, but I won't charge you anything. I think it will really help your website. 

Let me ask you: What are the most common questions people ask you when they call in?"

FAQ: If they ask how much it would normally cost, tell them ...

"Usually it costs $480 to set up an AI chatbox and $99 per month, but I won't charge you anything. It should really help your website ranking and traffic."

This starts this Thursday shift, at 5 pm EST.

PM Attendees from the PST shift, we'll have someone cover for your calls then.

Assign these tickets to Scott so we can assign these to the PMs in Edit training.