Use this new review link when asking clients for Sitejabber reviews via email.

https://www.smartcustomer.com/requested-review?biz_id=62e55ae46948b

PMs would be tagged in Bitrix for Accounting Issues that may potentially be related to Website or Service Issues.

Once it's been made clear that the client's concern is not about the Website or Service, not related to the PM, Accounting should be taking over. 

If you're being tagged in Bitrix wrongly, please notify Scott.