PM Updates

2-12-2026

No Dual Tasking. Please focus on the discussion during the meeting.

GBP

We can Update GBP "Listings" as part of our normal Hosting Services. Sales can verbalize & offer this as part of our services.


What we cannot do is Manage GBP without the client signing up to GBPM.

Undeliverable Promises

When you hear an issue from the Sales Call Recording, do not escalate this to the Sales Rep is there's still no issue with the client. Escalate this to Scott / feed into the form that we will be building soon.

Only escalate the issue to the Sales Rep when there's already an issue with the client due to the false promise.

Week's Max Hours

We need to keep our weekly hours at 40. As much as we can.

For those already beyond the limit. only do 7 hours of work per day for the rest of this week.