PM Updates

10-15-2025

No Dual Tasking. Please focus on the discussion during the meeting.

PM Notes History Format Reminder

(Date) - (Comms Type) - PM Name


Example:

09/05/2025 - Email - Amy

The client requested to reset his email's password in Rackspace.

09/25/2025 - Call - Michael
Changed phone to 123-158-7891


Note the Following

  • Month & Day are in 2 Digits.
  • Include the Year
  • Communications Types are:
  • Call
  • Text
  • Email
  • Onboarding Call
  • Launch Call
  • Cancellation Call
  • Keep spaces between history on different dates.