AfterSales Notification Issue

We have an ongoing issue with the notifications sent when we trigger the Paid Addons field in Bitrix.

If you have sold TransUnion, GBP or AMPify, please email the following:

• To: joanas@simple.biz
• CC: claire@simple.biz, scott@simple.biz

Email Subject Line: New TransUnion - BusinessName

Hi Joana,

This is a confirmed TransUnion Sale.

Postponing Hosting Fees

We can no longer postpone hosting fees for edit issues.

We still can request if the issue is wrong Beta Site Output that requires a rehaul.

Weekly Hourly Limits

PM with regions are at 55 hours limit.

55 - Adam

55 - Adrian

55 - Audrey

55 - Chuck

55 - Clint

55 - Enzo

55 - Gary

55 - Gerald

55 - Hazel

59 - Joe (+4 1/24: Weekend Coverage)

55 - John

55 - Judy

55 - Ken

55 - Kevin

61 - Kyle (+6 1/18:Weekend Coverage)

55 - Lily

55 - Martin

55 - Patrick

55 - Paul

55 - Reid

55 - Russell

55 - Ryan

55 - Vince

Trainees

Floaters and Trainees at 45 hours limit.

48 - Fernando (+3 Saturday Training)

48 - Ian (+3 Saturday Training)

48 - Maria (+3 Saturday Training)

48 - Ricky (+3 Saturday Training)

Floaters

55 - Jim (Collection Tickets & Bing Profile Setup)

Permanently Increased Limit

Amy - 60 hours: Project: Golden Calls
Josh - 60 Hours: Accounting Issues, Review Multiplicator, Floater
Ralf - 60 Hours: Projects: Unique Solutions

Joy - 60 Hours: Training


Working on any of the following additional tasks will increase this limit:

• Temporary Admin Tasks
• Orphanage Volunteering
• Special Projects from Scott
• Weekend Phone Coverage
• Re-training

Is there is no approval from Scott and you've exceeded your weekly limit, the excess hours will not be paid. You are in-charge of monitoring your hours. If for any reason that you have no choice but to exceed the weekly hour cap, get approval from Scott.